Melon Learning delivered to Telenor Bulgaria eLearning software available to the entire organization countrywide that allowed all the employees to be trained with minimal logistics involved and saved the company many manhours and resources. To date, 21 courses have been uploaded and nearly 3230 employees have used the eLearning platform.
In 2011 GLOBUL, the second largest mobile operator in Bulgaria approached Melon Learning in relation to their risk management and audit procedures. 400 to 500 employees had to be trained in Emergency Procedures Training and the logical choice was an eLearning course. The company was looking for a time- and cost-sensitive integrated solution – training combined with branded interactive eLearning software. Melon Learning successfully delivered the training and the learning management system which GLOBUL utilized for a year.
In 2014, a few months after the company was officially consolidated in the Telenor Group, they reached Melon Learning again with the task to adapt to Bulgarian three eLearning courses that are obligatory for all Telenor’s employees – Code of Conduct, Anti-corruption Policies and Health, Safety, Security and the Environment. Shortly after the completion of this project Telenor sought Melon Learning to provide them with an eLearning platform to facilitate all company’s trainings for their 2 400 employees countrywide. Further, Melon learning was engaged as a system administrator and help desk. This includes course uploads, authentication and access, scheduling, alerts, notifications and communication, addressing users’ questions, providing summaries and reports, etc.
"Thanks to the Melon team, the ambitious task to train the entire company staff on mandatory courses in limited time was accomplished. The challenges were a lot and varied but the key to the success of this project were the competencies of Melon’s team and their extremely to-the-point and expedient communication with the end-user and with the project leader. Our partnership will continue to deliver value to Telenor and will continue to make our internal processes easy and user-friendly. I would like again to express my satisfaction of the intense, but highly productive partnership with Melon during this difficult project. Looking forward to work together on other challenging projects!"
Teodora Simeonova, HR Expert
People and Organizational Development Department, Telenor Bulgaria