eClass for Coca-Cola Hellenic

Project: eClass Application Trainer
Client: Coca-Cola Hellenic

Coca-Cola requested that we develop a custom solution which would streamline employee training throughout the company in using SAP. Originally, the client wanted to make a set of static tutorials explaining more than 40 SAP transactions. We decided to propose a more advanced solution which would not only provide increased flexibility and longevity of the final result, but also cut long-term cost in company training.

What Melon proposed was a fully content-manageable application trainer with SAP-relevant content structure, interactive tutorials with active information hot spots, cross-referenced glossary, and flexible assessment options. The entire solution offers multi-language support. Later on, the content management tool and client application were used by the HR department even for building presentations and training materials outside the SAP training area as they wanted to take advantage of the high level of presentation visuals and flexibility within the Flash-based client application.

Understanding the high potential in this type of custom eLearning solutions, Coca-Cola Hellenic has decided to further expand eClass and hired Melon, Inc. to implement a wide set of advanced improvements built using latest developments in Flash technology.

By using eClass, Coca-Cola Hellenic has created several SAP training courses each developed for a different area in the company - in just one of them there are more than 160 SAP transactions (4 times the complete initial estimate for the training material quantity), while each course has around 60 transactions on average.

Custom Content Courses for M-Tel

Project: Custom Content Courses
Client: M-Tel

Bulgaria’s leading mobile operator, M-Tel has a long-term relationship with Melon, Inc. especially in building interactive rich media solutions, including custom eLearning content. So far, eight such courses were built in areas which include induction training, sales, information security, and process and project management. M-Tel’s training department uses these courses to promote learning management capabilities among employees.

These SCORM-compatible courses are separated into course content and assessment. Visuals and interactions have been developed primarily having in mind the target user group (ranging from call centre operators to department managers, from course to course) and the topic covered. Our team worked closely with both the training staff and topic-related experts from the client company to achieve these goals from script development to course finalization. Frequently, the results of our efforts were applauded and described as being more than expected with each course being more impressive than the previous.

The full potential of the learning content format has been exploited using custom video, animations, illustrations, photos and scripted texts with the goal of retaining both the users’ attention and the knowledge gained. The courses also offer content management capabilities for both content and assessment where needed.

M-Tel continues to use the developed courses for employee training and evaluation, and plans to maintain the productive relationship with Melon, Inc. when it comes to custom content development, as well as other interactive rich content.

Courses created with Melon Author for XOR

Project: Food Safety/Pool & Spa Safety/Safeguarding Children/ Essentials of Information Management and many more.
Client: Major Leisure Company

One of Europe's largest racquets, health and fitness operator with over 450,000 members and some 6000 employees realized the potential of eLearning and chose XOR, one of UK’s most successful eLearning specialists (and a major Melon partner) for the development of a whole string of trainings for their large variety of departments.

The series of courses developed by Melon incorporate the full potential of Melon Author. With its rapid development technology it shines with an irresistible blend of interactivity and effectiveness.

The courses feature:

• An extensive coverage of every notion on the subject
• Learner-driving interactions
• Custom illustrations and graphics
• Flexible Test and Assessment modules
• Downloadable source file for easy update and redesign in Microsoft PowerPoint

Bulgarian History for Ciela

Project: Bulgarian History eTextbook (5th and 6th grade)
Client: CIELA Soft and Publishing

Following their instinct and trying to stir up the resistant Bulgarian education environment, CIELA decided to provide added value to their history textbook proposal for the Bulgarian school program. They chose Melon, Inc. to help in creating top-quality custom eLearning content to be distributed together with the print version.

The client had a large amount of compiled content structured traditionally for use in a traditional textbook and was open to our advice on how to take the most out of the new learning media at their disposal. Melon came up with a number of suggestions and produced a learning aid complementing the printed form of the historic material covered. The students who bought the textbook could benefit from following features:

• Chronologically and topically ordered photo and video galleries
• Interactive historic timeline with key milestones
• “Fun Facts” section with rich media content
• Interactive questions, games and puzzles related to the material
• Glossary and relevant links sections
• Comprehensive search capability

The publishers have had the complete freedom of editing the entire content before producing and distributing it on DVD’s. Due to the product's success, CIELA decided to build a compilation which included both 5th and 6th grade material resulting in a complete custom developed Bulgarian history interactive presentation.

Training Courses

Project: Melon Learning Suite deployment and custom content development
Client: Major Financial Institution

A major international financial institution commissioned Melon, Inc. to create a series of courses for their training needs. The latest two were developed exclusively with Melon Author which convinced the client in the huge possibilities the tool and its host Microsoft PowerPoint© open to the author. The courses teach the institution’s environmental and social policy and transition impact assessment – two very specific matters that Melon had to perceive well enough to come up with an appropriate design and develop the best possible learning content to ensure effectiveness, attractiveness and last but not least – retention.

The same institution continuously relies on Melon’s learning management system to run a lot of their existing online tests as well. Their impression remains very positive and they plan to further develop and manage more content using both Melon Author and Melon LMS.